Customer Reviews Really Matter

Customer Reviews Really Matter



If you notice bad reviews close to a business listing - have you been very likely to ignore them? If they see poor reviews next to your listing, i don't think so - neither are your prospective customers.Realtrafficsource testimonial reviews


Testimonials, including the less-than-positive ones, will help your business to develop. If you receive a poor online review - respond to it immediately, show that you care what your customers think about your business. Maybe it is merely a misunderstanding - your staff being a bit offhand to that particular customer - not something that generally occur in your business. Maybe this is a a bit more serious - a consumer receiving treatment rudely or being deliberately mislead - either way you want to nip this in the bud right away and also to reassure that customer that this may not be just how your business treats customers normally. Maybe even offer some recompense.



With your response online you happen to be broadcasting to a massive audience which you care.



Female customer buying herbal tea 5-Star Testimonials show precisely what a great service you offer and, moreover, that your particular business could be trusted. The greater of such Good reviews that you can have attached to your business, the greater dominant your business are usually in your marketplace.



Which company could you contact: Consider it: Your prospective customer types the services you provide and a location into Google (it's whatever we all do nowadays, when looking for services or goods - car sales surrey, for instance) and sees next to company A (a real car sales company I've Googled today):



"Over priced time wasters, to not be trusted! " This is actually the first line of the initial Customer Review I see when I look at the customer reviews with this particular car company's Internet search results. Can you look any further? Another three Reviews were all similar in tone - this provider ranks Primary in the Google Places listings - it's what prospective customers will discover. realtrafficsource.com review



Contrast the above mentioned with this quote from an Edinburgh car sales company's Google Customer Reviews: "I needed started loathing car sales men, this all changed after buying my Audi from The XXX Motor Company. Great zero, friendly and cars pressure sales, just two guys that are very excited about cars" again, the remainder of the Testimonials on the sites are similar.



If you were looking for a used car - which of the two car dealers above, once you'd read the Customer Reviews would you be likely to consider? Your prospective clients can do the exact same.



No Reviews? : Almost as bad as poor Reviews. No online reviews mean NO Online Reputation - people have no point of reference to eve start considering doing business with you. Showing up when potential customers type in your services and your location have some good reviews - especially if they have some 5-Star Customer Review if your competitorss